Shipping policy
Thank you for shopping with Cao Chaos & Co.
We know you’re excited to receive your order, and we work hard to get it to you as quickly as possible.
Processing Time
Orders are usually processed and dispatched within 1-2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping
We currently ship Australia-wide.
Estimated delivery times are:
- Queensland: 2-5 business days
- Interstate: 3-8 business days
Delivery times are estimates only and may vary depending on your location and the courier.
Tracking
Once your order has been dispatched, you’ll receive a confirmation email with tracking information so you can follow your parcel every step of the way.
Shipping Delays
While we do our best to dispatch orders promptly, occasional delays caused by Australia Post or courier services are outside our control.
We appreciate your patience if unexpected delays occur.
Incorrect Address
Please double-check your shipping address before placing your order.
If an incorrect address is provided, additional shipping charges may apply if the parcel needs to be resent.
Questions?
If you have any questions about your order, please contact us at:
We’re always happy to help.