Is the bottle insulated?
Yes! Our travel water bottle is double-wall insulated to help keep water cooler for longer while you’re out exploring with your dog.
How much water does it hold?
Our bottle holds approximately 950ml (32oz) of water, making it perfect for walks, hikes, road trips and beach days.
Is it BPA-free?
Yes. Our bottles are made using food-grade, BPA-free materials, making them safe for both you and your furry friend.
Is the bottle leak-proof?
Yes! When the lid is properly secured, the bottle is designed to help prevent leaks during everyday use.
How do I clean the bottle?
We recommend washing the bottle and bowls with warm soapy water before first use and after each adventure. Hand washing will help keep your bottle looking its best.
Where do you ship?
We currently ship Australia-wide.
How long does shipping take?
Orders are usually dispatched within 1-2 business days.
Estimated delivery is generally:
- Queensland: 2-5 business days
- Other Australian states: 3-8 business days
What if my order arrives damaged?
If your order arrives damaged or faulty, please contact us within 30 days of receiving it. We’ll happily organise a replacement or refund.
Can I return my order?
Yes. Please see our Return & Refund Policy for full details.
How can I contact you?
You can reach us anytime at:
We aim to respond within 1-2 business days.
Still have a question?
We’d love to help! Simply contact us at caochaosco@gmail.com, and we’ll get back to you as soon as possible.